This is Papa John’s Operations Manual containing proprietary and confidential information related to our business. This Manual and all the information contained in the Manual are the property of Papa John’s International, Inc. and may not be reproduced, disclosed, revealed, or used in any way except for internal training purposes by authorized users or with the prior written consent of Papa John’s International, Inc.
This Operations Manual is written for the team members of Papa John’s International, primarily for those team members involved in the day to day operations of our restaurants. It is also written for the franchisees of Papa John’s International, the “franchisee of record,” who own and operate Papa John’s restaurants under a franchise agreement, and their respective team members.
This document is designed as a source of information, a reference, a guide and training “tool,” in the effective and successful operation of a Papa John’s International restaurant. It contains vital information as it relates to the standards, procedures, processes, product, business methods and some key areas of operational support needed for the daily operation of Papa John’s restaurants to ensure we meet or exceed the expectations of our customers.
This manual is approved by the management of Papa John’s International.
